Effective Date: July 22, 2026
Last Updated: July 22, 2026
Appliance Pros CC respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you:
Request appliance-repair services
Contact us by email, telephone, online form, or social media
Schedule or receive an appliance-repair appointment
Otherwise communicate or interact with Appliance Pros CC
In this Privacy Policy, “Appliance Pros CC,” “we,” “us,” and “our” refer to Appliance Pros CC. “You” and “your” refer to website visitors, customers, prospective customers, and other individuals who interact with us.
1. Information We Collect
The information we collect depends on how you interact with our website and services.
Information You Provide Directly
You may provide information such as:
Your name
Email address
Telephone number
Home, business, or service address
Preferred appointment date or time
Appliance type, brand, model, and condition
Description of the appliance problem
Photographs or videos you voluntarily provide for diagnosis
Access instructions or other information needed to perform a service
Messages, questions, feedback, and other communications
Information necessary to prepare an estimate, invoice, service record, or warranty record
Please do not submit Social Security numbers, account passwords, complete payment-card details, medical information, or other sensitive information through a general website form or ordinary email.
Information Collected During Service
When we provide appliance-repair services, we may create or maintain records relating to:
The appliance inspected or repaired
Diagnostic findings
Parts recommended, ordered, or installed
Estimates and customer approvals
Appointment and service history
Technician notes
Repair results and final testing
Warranty or follow-up information
Payments and transaction records
Customer-service communications
A technician may take photographs of an appliance, damaged part, model number, or completed repair when reasonably necessary for diagnosis, documentation, warranty support, or quality control. We will not intentionally photograph unrelated private areas or personal belongings.
Information Collected Automatically
When you visit our website, our website host, security providers, and other technical service providers may automatically collect information such as:
Internet Protocol address
Browser type and version
Device type
Operating system
Referring website
Pages viewed
Date and time of access
Approximate location derived from an IP address
Website errors and performance information
Security and fraud-prevention information
Cookie identifiers and similar technical data
This information helps us operate, secure, troubleshoot, and improve the website.
2. How We Collect Information
We may collect information:
Through website contact or appointment-request forms
When you call, email, or message us
When you request an estimate or schedule service
During an appliance inspection or repair visit
When you interact with our social-media pages
Through cookies and similar website technologies
From service providers that help us operate the website or manage customer communications
From publicly available sources when reasonably necessary to verify service information or prevent fraud
3. How We Use Information
We may use personal information to:
Respond to questions and service requests
Schedule, confirm, reschedule, or cancel appointments
Determine whether an address is within our service area
Diagnose appliance problems
Prepare estimates and obtain repair authorization
Perform appliance-repair and maintenance services
Communicate with customers and prospective customers
Send appointment reminders and service updates
Order parts and coordinate with suppliers
Process payments and maintain transaction records
Provide warranty or follow-up support
Maintain service history and business records
Improve our website, services, and customer experience
Detect spam, fraud, abuse, and security threats
Protect customers, technicians, our business, and the public
Comply with legal, tax, insurance, accounting, and regulatory obligations
Establish, exercise, or defend legal claims
Enforce our terms, policies, and service agreements
We may also use information for another purpose disclosed when the information is collected or with your consent.
4. Communications
Service Communications
We may use your contact information to send communications related to:
Appointment confirmations
Arrival or scheduling updates
Estimates
Repair approvals
Parts availability
Invoices
Warranty information
Follow-up service
Responses to your questions
These communications are necessary to respond to your request or provide the requested service.
Promotional Communications
We may occasionally send promotional emails or messages where permitted by law. You may unsubscribe from promotional emails by following the unsubscribe instructions in the message or contacting us.
Opting out of promotional communications will not prevent us from sending necessary service-related or transactional communications.
5. Cookies and Similar Technologies
Our website may use cookies, server logs, pixels, local storage, and similar technologies.
These technologies may be used to:
Keep the website functioning properly
Remember basic user preferences
Improve website speed and performance
Understand how visitors use the website
Detect suspicious or fraudulent activity
Measure the effectiveness of website content
Support advertising only when such tools are enabled
You may control or delete cookies through your browser settings. Blocking certain cookies may affect website functionality.
Where legally required, we will provide appropriate notice or obtain consent before using nonessential cookies.
6. Analytics and Advertising
We may use third-party analytics services to understand website traffic, page performance, and visitor interactions. These providers may collect information through cookies and similar technologies.
We do not sell personal information for monetary compensation. We do not knowingly sell sensitive personal information.
If we use advertising technologies that applicable law defines as a “sale,” “sharing,” or use for targeted advertising, eligible users may request to opt out as described in the “Your Privacy Rights” section below.
We do not use personal information to make automated decisions that produce legal or similarly significant effects concerning an individual.
7. How We Disclose Information
We may disclose information to the following categories of recipients when reasonably necessary.
Website and Technology Providers
These may include companies that provide:
Website hosting
Domain and email services
Website maintenance
Data storage
Cybersecurity
Spam prevention
Analytics
Appointment or customer-management tools
Repair and Business Service Providers
These may include:
Appliance-parts suppliers
Independent technicians or contractors
Scheduling providers
Payment processors
Accounting and bookkeeping providers
Insurance providers
Professional advisers
These parties may receive only the information reasonably needed to perform their assigned services.
Legal and Safety Disclosures
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with applicable law, a court order, subpoena, or legal process
Respond to a lawful government request
Investigate suspected fraud or unlawful conduct
Protect the rights, property, or safety of customers, technicians, Appliance Pros CC, or others
Enforce our agreements, policies, or legal rights
Address an emergency involving possible harm to a person or property
Business Transfers
If Appliance Pros CC is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.
With Your Direction or Consent
We may disclose information when you ask us to do so or provide consent.
8. Payment Information
The website does not require you to submit complete payment-card information through a general contact form.
When electronic payments are available, payments may be processed by an independent payment processor. The payment processor may collect card numbers, bank information, billing details, and other transaction information under its own privacy policy and security practices.
We may receive limited payment information, such as:
Customer name
Transaction date
Amount paid
Payment status
Payment method type
Receipt or transaction reference number
We generally do not receive or store complete payment-card numbers from an independent payment processor.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
Respond to an inquiry
Schedule and complete requested services
Maintain service, warranty, and transaction records
Resolve complaints or disputes
Protect against fraud and security threats
Meet accounting, tax, insurance, and legal requirements
Establish, exercise, or defend legal claims
Retention periods may vary depending on the type of information and the reason it was collected.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
10. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against:
Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction
However, no website, email system, wireless network, database, or method of electronic transmission can be guaranteed to be completely secure. You should use caution when sending personal or sensitive information electronically.
11. Your Privacy Rights
Depending on your state of residence and applicable law, you may have the right to:
Confirm whether we process your personal information
Access personal information we maintain about you
Correct inaccurate personal information
Request deletion of personal information
Obtain a portable copy of certain personal information
Opt out of the sale of personal information
Opt out of targeted advertising
Opt out of certain profiling activities
Withdraw consent where processing is based on consent
Appeal the denial of an eligible privacy request
Receive equal service without unlawful discrimination for exercising a privacy right
These rights may be subject to exceptions. For example, we may retain information needed to complete a transaction, provide requested service, comply with law, maintain warranty records, prevent fraud, protect legal rights, or resolve disputes.
12. How to Submit a Privacy Request
To submit a privacy request, contact us at:
Email: appliancerepairincorpuschristi@gmail.com
Subject line: Privacy Request
You may also write to:
Appliance Pros CC
3702 Apollo Rd
Corpus Christi, TX 78413
United States
Please include:
Your name
The email address or telephone number associated with your interaction
The privacy right you wish to exercise
Enough information for us to understand and locate the relevant records
We may request additional information to reasonably verify your identity and protect personal information from unauthorized access or deletion.
An authorized agent may submit a request where permitted by law. We may require proof that the agent is authorized to act on your behalf.
We will respond within the period required by applicable law. If we deny an eligible request, we will provide an explanation and, where applicable, instructions for submitting an appeal.
13. Texas Privacy Rights
Where the Texas Data Privacy and Security Act applies, eligible Texas residents may have rights to:
Confirm whether their personal data is being processed
Access their personal data
Correct inaccuracies
Delete personal data provided by or obtained about them
Obtain a portable copy of certain personal data
Opt out of targeted advertising
Opt out of the sale of personal data
Opt out of qualifying profiling activities
Requests may be submitted using the contact information in this Privacy Policy.
If your privacy request is denied and applicable law provides an appeal right, you may appeal by replying to our response with the subject line Privacy Request Appeal and explaining why you believe the decision should be reconsidered.
14. Children’s Privacy
Our website and appliance-repair services are intended for adults and are not directed to children under 13.
We do not knowingly collect personal information online from children under 13. If we learn that a child under 13 has submitted personal information without appropriate parental consent, we will take reasonable steps to delete it.
A parent or legal guardian who believes a child has provided personal information may contact us at appliancerepairincorpuschristi@gmail.com.
15. Third-Party Websites and Social Media
Our website may contain links to Facebook, Instagram, X, Pinterest, YouTube, maps, manufacturers, or other third-party websites and platforms.
When you follow a third-party link or interact with an embedded third-party feature, that third party may collect information according to its own privacy policy. Appliance Pros CC does not control and is not responsible for the privacy, security, content, or practices of third-party websites.
You should review the privacy policy of each third-party service before providing information.
16. Do Not Track Signals
Some browsers offer a “Do Not Track” setting. Because there is not currently a universally accepted standard for responding to these signals, our website may not respond to all browser-based Do Not Track signals.
Where required by applicable law and supported by our website technology, we will recognize legally valid browser-based opt-out preference signals.
17. Information About Other Individuals
Do not provide personal information about another person unless you have permission or another lawful reason to do so.
When scheduling service for a tenant, family member, property owner, employee, customer, or other person, you are responsible for ensuring that you are authorized to provide their information.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
Changes to our website
New services or technologies
Changes in our information practices
Changes in legal or regulatory requirements
The updated version will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated through another reasonable method where required by law.
19. Contact Us
For questions, concerns, complaints, or privacy requests, contact:
Appliance Pros CC
Website: https://appliancerepairincorpuschristi.com/
Email: appliancerepairincorpuschristi@gmail.com
Address: 3702 Apollo Rd, Corpus Christi, TX 78413, United States